Policy & Guidelines

HALL Catering

  • Please inform Chef if there is a kitchen or kitchenette present.

  • Please make sure Traffic is limited in kitchen or set-up area

  • Client is responsible to make sure there is a kitchen to clean serving trays and dishes. If there is no space to clean up there will be a $75 cleaning fee.

  • Set - up chaffing dishes must be cleaned upon pick up after event

Hotel Catering

  • Client are responsible for valet and parking fees. MUST be taking care of before Chef Arrival.

  • Please make sure both parties are present during discussed times there will be $100 late fee after 45min

  • Please let Chef know if there is a kitchenette or not

  • A kitchenette doesn’t have to be present but if NOT there will be a $35 Cleaning fee for all dishes and supplies

Home Catering

  • Please make sure kitchen space is cleared and cleaned , we would need as much space in kitchen as possible.

  • Please make sure no KIDS are present in kitchen for safety reason, limit as much traffic in kitchen as possible.

  • kitchen will be clean and sanitized once catering is complete.

Damaged Supplies

Client will be FINANCIALLY RESPONSIBLE for any Misplaced, Damaged, or Broken supplies.

Payments

  • 3.6% will be added to any credit card payments

  • Client must pay remaining balance a week before event

  • $100 rush fee will be DUE TO Continue SERVICE, if remaining balance isn’t paid in agreed manner

  • All added on fees are due with finale payment

CANCELLATIONS / Expectation

ZINGALE’S CREATIVE CATERING is not responsible for any cancellation on client behave.

All Deposits are non-refundable, Full Balance is Due a week before your event.

Zingale’s Creative Catering will not give refund or Credit after a week of your event.

Once full Balance is paid client can rebook for new date if Zingale’s Creative Catering has that new date Available, with an additional $100 deposit.